Information For You

While most health issues affecting LGBT⁺ individuals are similar to those of the general population, we know that LGBT⁺ people have unique health needs and experience disparities in care.  

We would like to ask all our patients who identify as LGBT⁺ to let us know how we can continue to improve our service to you.

If you need any help or support, please do ask the Practice Manager /our clinical team.

The LGBT Foundation is a national charity delivering advice, support and information services to lesbian, gay, bisexual and trans (LGBT) communities.

LGBT Foundation's Helpline Service has been running for 35 years and provides thousands of hours of advice and support to thousands of people every year on a huge range of issues. The Helpline is staffed by a team of dedicated staff and volunteer operators, all of whom receive extensive training and support.

How
Call: 0345 3 30 30 30 Monday to Friday between 10am and 6pm
Email: helpline@lgbt.foundation and receive a reply within 10 working days

If you aren’t completely sure where the best place to go is LGBT Foundation helpline is always a good first port of call as they can offer further signposting and detailed initial support and advice

More information

Useful Information

Changing your name - simply complete a change of name request form and give it to reception. We will ask to see proof of a name change (such as a deed-pole or marriage certificate) along with photographic evidence. If you can not provide this evidence, please arrange a telephone call with a doctor to discuss this further.

Changing your title - you can change your title from Mr to Mx, or Miss/Mrs/Ms to Mx without changing your gender

If you want to change your title from Miss/Mrs/Ms to Mr, or Mr to Miss/Mrs/Ms - you will have to change your gender on your NHS records too.

Changing your gender - you can do this at any time, by completing a gender change form and you do not have to have undergone any form of gender reassignment treatment. You must be aware that changing your gender will mean you will be allocated a new NHS number, and your pre-exisiting NHS number will no longer be accessible or be reversible. Your previous notes will be merged to your new notes, minus any previous identity information.

*unfortunately the NHS only accepts a male / female gender for registration and for gender change currently, if you wish to choose non-binary or other, we can add an alert to your notes, so we as a practice know your preferred gender. Without a male or female gender we cannot register you or change your gender as PCSE will reject the application. Sadly, this is out of our hands, but we and others across the UK have raised this issue to get the system changed, when will this be, we do not know. We do understand your frustrations. 

We as a practice will ensure you get called in for your screening opportunities as long as you stay registered with us, but we do need to know your assigned gender at birth to ensure you get called in at the right time. NHS screening Guidance for Trans Patients further information can be found GOV.UK and at Cancer Research UK

A new NHS number can take approximately 6 months to come through to us (this time duration is because of PCSE and not the practice), once we notify PCSE which we will do within 4 weeks of receiving your request. Once we receive your new NHS number, we will create a new registration for you at the practice within 5 days, and will aim to merge your old records to your new records in a timely manner. (If you have any concerns with this, please contact the practice and speak to a doctor). You should be informed of your new NHS number by PCSE. If you do not receive, please contact us and we can give it to you. You may need to inform any hospitals you are under of your new NHS number so they can update your records.

Useful Resources